Metropolis Group (Metropolis Group Holdings Ltd) is a media group with a number of media brands which are shown on its website www.metropolis.co.uk. Our principal business activities involve the creation and delivery of information to businesses and consumers through organising events, conferences, exhibitions, publishing magazines, delivering content digitally through our websites and by email and the provision of ad hoc marketing services to our customers.
The following companies in our group (with company registration number) are data controllers:
Metropolis International Group Limited – 02916515
Innovare Media Limited - 0781637
MPI Media Limited - 486758
Diamond Publishing Limited - 04611236
EMAP Publishing Limited - 07880758
The registered address of all of these companies is 7th Floor, Vantage London, Great West Road, London TW8 9AG except MPI Media which is Merchants Hall, 25/26 Merchants Quay, Dublin 8.
Metropolis Group respects the privacy of every person for whom we have personal data [“data”]. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.
This policy summarises the information we may collect about you and how we may use that data. We primarily collect data to provide you with services you have requested, to provide services likely to meet your needs, to improve services provided to you and to sell advertising space to help us provide many services free of charge. The policy tells you how we ensure the information we have is kept accurate and how you can request access, deletion, rectification, restriction, transfer and withdraw consent (where applicable) and make a complaint.
What Information do we collect and how is this collected?
We only collect personal information if we have your permission, or we have sensible commercial reasons for doing this, such as collecting information to process event registrations or to supply you with services. We will only collect the minimum amount of information we need to do these things.
We may collect some of the following data such as name, job title, company that employs you, home post code, email address, birthdate, telephone number, gender, purchasing preferences and history, content you post on our websites, and content you read on our websites plus various other data. This data may be collected when you order a service or product, use our websites (or a third-party website e.g. to pay for a subscription), post content to our websites, sign up for a newsletter or subscription, on completion of a survey, questionnaire or entry to a competition, or by communication to us by email, phone and by other means.
When you pay us, we will record details of the financial transaction but do not directly collect, process or store your debit or credit card information. Online payments are made through our websites but are processed securely by a third-party payment provider: we only keep the last 4 digits of your credit card number.
If you use our website we may record your IP address, registration details and your browsing history such as the pages you have visited. The IP address discloses nothing about you other than the IP address used to access our website. If you sign up for a newsletter we may track your response e.g. open a newsletter or click on a link in a newsletter.
Employee complete a starter form and we collect a copy of the passport, where appropriate evidence of right to work in the UK, P45/46, emergency contact, beneficiary for our death in service policy, date of birth, name, marital status, home address and post code, home and mobile telephone number, NI number, personal email address, bank account details, job title, salary and referee details. This data is kept securely and is necessary for recruitment, to fulfil our contractual obligations and to comply with the law.
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Legal basis for processing data
Different legal bases are used which depend upon the purpose for collecting your data.
• When data is provided when purchasing a product or service under a contract with you we process your data under contract necessity with the data being needed to fulfil the contract.
• When you sign up for a newsletter, an event or magazine subscription we process your data under legitimate interest i.e. you are provided with useful information by us in exchange for supplying your information (including personal data) and the relationship between us is balanced in your favour. You have the choice to opt out of processing under this basis.
• Any additional processing i.e. sharing data with third parties, marketing to you on behalf of third parties is done through consent.
• When you pay us, or we pay you, we only keep data as long as it is necessary to comply with the law.
Use of personal data
We will only use personal information for the purpose it was collected. Should it ever be used for another purpose we will contact you asking you for your consent. We primarily use data to communicate with you, deliver the service you have requested, or services that might interest you (subject to your right to opt out with the details on how to do this found on each business website), to renew a subscription, improve our service, to verify your identity when taking payment, to meet legal, regulatory and compliance requirements.
How long do keep your data for?
Data is not kept any longer than is legally needed. As we collect data for many different purposes there is not a single retention period for all data, we instead carefully assess the length of time to retain data according to the processing purpose. When data is no longer required for the purposes of the processing it is securely removed from our systems.
Security & Confidentiality
Metropolis takes commercially reasonable physical, technical and administrative measures to protect personal information from theft, misuse or accidental destruction and to keep it confidential. We aim to protect personal information but cannot provide a 100% guarantee of security. All employees and data processors (third parties who process data on our behalf) who access your data are obliged to keep the information confidential and secure and not to use it for any other purpose other than that they are contracted to carry out for us.
Transfer of data to third parties
We may use third party providers e.g. for web site hosting, web maintenance, email alerting, subscription fulfilment and taking payment. We share information with these third party to provide these services.
We collect broad statistical anonymised information on an aggregate basis, which doesn’t identify you personally, which we may provide to third parties to sell advertising. This allows us to provide content free of charge. We will also share data with public or regulatory authorities where required by law or to enforce our terms of service.
We take reasonable commercial steps to ensure that your data is kept secure and confidential by any third party, is deleted when not needed for the purpose it was given, that their data privacy policies protect your data and that they only process your data on our instruction.
We do not sell or rent your personal data, although we may transfer, sell or assign your data outside of our group to a third party if we merged, sold or reorganised all, of part, of the group.
Transfer Data outside of the EU
Your data will be processed fairly, lawfully and securely in the UK and will only be transferred outside of the European Union when there is protection in place for your rights and when the data will be kept secure.
Withdrawal of consent
When you have provided consent, if you should wish to withdraw that consent, you can let us know by sending an email (details provided on the business website) and we will remove your data from our systems.
Restriction of liability
Our websites link to other websites. Metropolis is not responsible for the privacy policies of those websites nor does it have or accept any liability for their content.
You have the right to see, erase and rectify data we hold, the right to restrict the processing we do, and the right to object to it and to have your data transferred to a third party. If you wish to do any of these things or have any questions about our policy, your data, or wish to make a complaint about any privacy issues, please contact the Group Data Privacy Lead – Richard Hutchinson at firstname.lastname@example.org or write to him at :
Group Data Privacy Lead
Metropolis International Group Limited
Great West Road
London TW8 9AG